Factual error
A factual claim is incorrect, such as a wrong date, definition or calculation. Check the claim using appropriate original or credible sources, or work through the calculation yourself.
Learn to recognise AI limitations, spot hallucinations, and build verification into your study workflow.
AI tools can be useful learning assistants, but fluency is not evidence. They can confidently present false information, fabricate sources, and make mathematical errors. Understanding these limitations is essential for using AI responsibly in your academic work.
Never submit work containing AI-generated facts, statistics, interpretations or citations without verifying them yourself.
A response can contain more than one kind of error. Checking only whether a reference exists will miss important failures.
A factual claim is incorrect, such as a wrong date, definition or calculation. Check the claim using appropriate original or credible sources, or work through the calculation yourself.
A reference, quotation, statistic or other evidence is invented. Locate the original publication or dataset and confirm the quoted or reported material exists.
A real source exists but does not support the claim made about it. Read the relevant passage, table or dataset in context and check the scope, qualifications and limitations.
Facts or sources may be genuine, but the conclusion does not follow adequately from them. Examine assumptions, missing steps, alternative explanations and whether the evidence is sufficient.
A polished answer can still be wrong. Source grounding, citations, web access and agreement between AI systems can assist investigation and verification, but do not themselves establish truth. Systems may share sources, assumptions or failure patterns.
Use AI to generate possible explanations, questions and checks. Use original sources, data, worked calculations, official guidance and your own judgement to decide what is supported.
Directly supported by the source or data you have checked. Lowest risk for academic writing.
Ask: What evidence supports this?
A reasonable reading of the evidence, but it depends on assumptions you should name.
Ask: What additional evidence is needed?
Useful for brainstorming, but not suitable as a claim unless you can verify it independently.
Ask: What would count against this?
Verification is structural: build these checks into your prompt, notes and editing process rather than leaving them until the final proofread.
Why: AI models can generate plausible-sounding but incorrect numbers.
How:
Example: If AI says "60% of students use AI for homework," find the actual study, check the sample size, date, and methodology before citing it.
Why: AI frequently fabricates citations that sound legitimate but do not exist.
How:
Warning: Before citing, verify that the source exists and that the original passage supports the specific claim. Relevance alone is insufficient; do not present invented references as evidence.
Why: AI can be confidently wrong about technical details, formulas, and specialised knowledge.
How:
Tip: For mathematical problems, work through the steps yourself. For scientific facts, check recent peer-reviewed papers.
Why: Different models may expose weak spots, alternative interpretations or missing checks. Agreement may help identify points to investigate, but it is not proof.
How:
Strategy: If models disagree, do additional research using academic databases. If they agree, still verify the claim in a source you can cite.
Why: Training information can be outdated. Supplied documents, retrieval, tools or web search may provide newer information, but an answer can still be wrong.
How:
Note: Knowledge cut-off dates and web access change regularly. Check the current help page for the tool you are using, especially for recent events, policy, law, medicine, prices or technical specifications.
Use original research and datasets, relevant course readings, worked calculations, authoritative textbooks or official guidance as appropriate. Check publication dates, methods, scope and limitations. Read enough context to determine what the source actually supports.
Search and discovery services can help locate candidate sources. Their summaries and citations are not substitutes for checking the originals. Find current access links in the Toolkit.
Source-grounded systems can work from selected documents or retrieved passages. This can make claims easier to trace and verify and can reduce some forms of unsupported generation. It does not guarantee accurate interpretation. See Gemini Notebook (formerly NotebookLM) for a product-specific example.
However, source-grounded does not mean automatically correct. The tool may miss a relevant passage, over-weight a weak match, misread a quotation, or sound confident from only part of the evidence.
The context window (also called context length) is the maximum amount of text an AI model can process at once. The context available to a model may include instructions, conversation text and selected document passages; it is not necessarily the whole history or every uploaded file.
Capacity
How much text can this tool process at once, and does it warn you when material is skipped?
Retrieval
Does the tool search the whole file, selected passages, or only a summary of the upload?
Privacy
Will the upload be stored, reviewed, shared, or used for training? Are you using a personal or institution-approved account?
Verification
Can you trace every important answer back to the original passage, page, table or dataset?
Note: Model limits and product settings change regularly, so check the current documentation for the exact tool you are using.
If you cannot verify it, do not cite it. If you cannot explain it, you do not understand it.
You remain responsible for explaining and supporting the claims you submit. AI should support rather than replace required reasoning. Follow assessment-specific permission, disclosure and privacy guidance.